Payment Policies:

I accept Paypal. Please note that all payment must be cleared before I will ship your item.

 

Shipping Policies

Unless you select otherwise all items are shipped first class mail, which will reach you in 3-5 business days. If you would like them sooner, please select priority 2-3 business days or express mail shipping 1-2 business days upon checkout.

International orders, please note if you do not purchase insurance or tracking information there is no way for me to track your package once it leaves the US, therefore I can not be responsible for your package being lost in the mail. Most international first class mail shipments take 6-10 business days, however- I have seen them take up to a month due to customs. With international packages, I can not guarantee the mail service and will NOT refund your money if priority mail or insurance is not purchased.  The shipping prices provided do not cover any taxes or additional fees charged from customs.

UK BUYERS: Please be aware of the import VAT (20%) and an additional processing fee charged by the post office of £8 on any orders over £15. These additional costs are NOT included in item and shipping price. Please contact me within 24 hours if you feel the need to cancel your order.

 

Refund Policy:

I hope you are satisfied with your purchase, however- if you are not, here are my return policies.  With custom orders, I will not accept any refunds.  Custom orders are anything you do not see in my shop.  For all other returns, they must be sent in the original condition and returned within 7 business days of the date you received the package.  There will be a 5% of total purchase restocking fee.  Return shipping cost are at your expense. To avoid all returns, communication is key!

Additional Information:

All pricing in my shop is subject to change based on the cost of wood inflation. If you are satisfied with your transaction, please leave me feedback.